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Smoke and Fire Damage Restoration in Wilmington

When fire strikes you or a loved one’s home; ServiceMaster understands the peace of mind that is lost and we have become experts at helping restore homes, businesses, and belongings, and in return your peace of mind. We understand the emotions involved, and we respond promptly.

We know that even after the fire is out, the damage to your home and belongings is still present. Therefore we are on call 24 hours a day, 7 days a week, and 365 days a year. We are on-site within 2 to 4 hours, if not sooner, to begin any necessary emergency clean up including emergency tarping and board up.  We promise to answer your questions and help you get your life back.

Much of the material found in furniture and flooring is synthetic and, when burned, can result in complex chemical reactions. In just a few days, these items may be considered damaged beyond repair. The professionals of ServiceMaster Clean are experts at understanding the chemical combinations and can effectively clean and salvage belongings. We can remove soot from at-risk items such as brass, aluminum, chrome, marble, tile and porcelain, as well as in fabrics such as upholstery and carpets, thus helping to avoid additional expenses.

We use advanced products, procedures and equipment to ensure your home is restored quickly, in the best ways possible, and also includes being warrantied for a number of years. From fire and water to mold remediation and trauma cleanup, we are the experts in commercial and residential restoration.

The ServiceMaster Clean® fire and smoke restoration process includes:

  • Emergency pre-cleaning
  • Content cleaning
  • Content Pack out/Storage
  • Wall and ceiling cleaning
  • Deodorization
  • Reconstruction Services

Discussion and presentation of the ServiceMaster comprehensive fire recovery guide, outlining the steps and procedures in the restoration process as specific to your property.

Smoke and Fire Damage: Here’s what to do

  • Corrosive by-products can cause irreversible etching in as few as 72 hours. Call for professional help.
  • If the temperature is above 60 degrees, air out the house to reduce smoke odor.
  • Clean Formica, chrome, porcelain and aluminum fixtures to prevent tarnishing or etching.
  • Change the air filter on your furnace if it uses forced hot air.
  • Tape damp cheesecloth over returns and supply registers to capture loose soot in the air.
  • Discard any open food packages.
  • If the electricity is off, clean out the refrigerator and leave doors propped open.
  • Send clothing with heavy smoke damage to a qualified restoration dry cleaner.

Here’s what NOT to do:

  • Do not touch anything with your bare hands. Oil from your hands can permeate upholstery, walls and woodwork, causing additional damage.
  • Do not wash walls. Incorrect cleaning could compound the soot residue.
  • Do not attempt to clean carpets or upholstered furniture.
  • Do not use electrical appliances until having them checked.
  • Do not use ceiling fixtures if the ceiling is wet.

 

Below is a video of multiple ServiceMaster locations responding to the Pentagon attack on September 11th, 2001.